Book Reviews:

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The Trusted Advisor By David H. Maister, Charles H. Green and Robert M. Galford The authors of this incisive book demonstrate the importance of Trust in the Professional/Client relationship. Read More »

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Clients For Life By Jagdish Sheth and Andrew Sobel How great professionals develop breakthrough relationships. Read More »

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The Loyalty Effect By Frederick F. Reichfield The hidden force behind growth, profits and lasting value. Read More »